Declaration of Independence - SaaS Version
When in the course of human events, it becomes necessary for one people to dissolve the political bands which have connected them with another, and to assume among the powers of the Internet, the separate and equal station to which the laws of computing and of computing's God entitle them, a decent respect to the opinions of userkind that they should declare the causes which impel them to the transition.
See Your AdSense Earnings Data in Google Analytics
By integrating your AdSense account with a new or existing Analytics account, you’ll have access to in-depth reports about user activity on your site. In addition to the wealth of metrics already available in Analytics such as unique visitors and...
Read more about See Your AdSense Earnings Data in Google Analytics...Aurora: Designing the Mobile Experience
While we were designing Aurora, we thought about how the experience would scale and translate across multiple devices. For the mobile scenarios, we had to design something that would work on a multi-touch enabled mobile...
Read more about Aurora: Designing the Mobile Experience...2008 Anita Borg Scholars
A few months ago Google announced the fifth class of Anita Borg Scholars in the U.S. The scholarship program, originally established in the U.S. to honor the work of Anita Borg and to recognize outstanding young women scholars in computer science...
Read more about 2008 Anita Borg Scholars...Going After the Long Tail?
Charles Fitzgerald recently posted an article on the elusive long tail market. The article mentioned some interesting stats on Salesforce's top-heaviness - a small number of enterprise customers account for more than 40% of their user base. Which...
Read more about Going After the Long Tail? ...Who "CAN" provide enterprise apps?
The SaaS blogosphere has been abuzz these last couple of days discussing Sergey Solyanik’s assessment that Google’s culture is “not fit” for enterprise apps. We’ll say up front that Appirio runs our internal communication and collaboration using...
Read more about Who "CAN" provide enterprise apps?...CRM and improving order fulfillment...
As I’ve touched on in previous posts, the art of getting value out of CRM is to embed key business processes within the technology. While a lot of attention gets paid to sales and marketing processes, ‘downstream’ areas, such as order fulfilment,...
Read more about CRM and improving order fulfillment......