Search Content


Content Categories



Crowdsourcing the Terror Response to Mumbai

The disheartening events in Mumbai have saddened me. Most people, whether they align with India on substantiative issues, would agree that terror is not an acceptable route to meeting one's objectives. While this mayhem went on and I tried to keep track, the most upto-date information came from neither CNN nor New York Times - two of my favorite news sources - but from crowdsourcing.

(Twitter.com keyword search #mumbai)

Twitter provided and is providing streaming first-hand accounts, information on which news networks (NDTV.com) are providing best coverage, information on death and destruction, call for blood to help victims at specific hospitals. Its, literally, been a lifesaver.

Crowdsourced list of dead/injured on Google Docs

Going one step further, there is crowdsourced list of dead & injured created on Google Docs - again a list compiled from various sources, Wikipedia style.

Changing Role of Media


The role of media must evolve from point-to-point journalism where one reporter reports, to making sense of several distributed sources, validating them after-the-fact, editorializing the content and providing a centralized "dashboard" that combines information from these various sources.

Finally, as Om Malik said on his blog - "The shock is so extreme that I am incapable of anger." Hope the season of peace and happiness brings no further violence.


Related Support Center Software Articles

SaaS Vision is About More Than Just "the Suite"


The integration among SaaS solutions described in Phil’s initial blog could be built by an integrator for a specific customer, or provided as an “integration as a service” offering to the market, by Appirio or another third party. We take a...

Read more about SaaS Vision is About More Than Just "the Suite"...

The Cloud is Falling


Yes, the cloud is falling. And on-premise software executives are lining up to explain to us why the cloud computing era is distant and the promise of SaaS and PaaS is false. I will let you decide after reading this post by Vinnie and the original...

Read more about The Cloud is Falling...